Are you a warm, empathetic person with good communication skills?
Could you offer four hours a week to support families in urgent need?
Job description
We Stand – Formally Mosac provide a free National Helpline service to non abusing parents and carers of sexually abused children. We are currently seeking Helpline Volunteers to provide support, information and a listening ear to parents and carers whose children have been sexually abused. We know a caring, sensitive and non judgemental response can make a real difference to someone seeking support. We are looking for volunteers with good verbal, listening and communication skills, no previous experience on a helpline is required. Trained, experienced staff will always be on hand to provide support and guidance.
Helpline Volunteers will:
- Receive full training prior to the formal induction (8 week training programme) Dates to be confirmed
- Commit to volunteer 4 hours per week for a minimum of 1 year
- Receive ongoing support and supervision from a friendly team
- Make a difference to the lives of families impacted by child sexual abuse
Opportunities for you:
- To contribute to We Stand’s aims of supporting families affected by child sexual abuse
- You will receive training, continual development and support in the role
- Work from our office or remotely from your own home
- Gain valuable experience and development of interpersonal skills
- Out of pocket expenses for travel and subsistence will be met by We Stand
Your Responsibilities:
- Answer calls that come through the National Helpline
- Provide support, information and signposting to relevant support organisations
- Complete all call log and monitoring information after each call
- Attend mandatory supervision meetings fortnightly or monthly to support you in the role.
- For volunteers working remotely – attend 30 minute supervision after your shift.