Please note that this position has a rolling deadline and is open past January.
About TLC
The Trans Legal Clinic is the first trans-led specialist gender identity legal practice and registered charity in the UK. The mission of the Trans Legal Clinic is simple; we provide free and accessible legal help to transgender and non-binary people in need. Our overarching vision is a society where all people have access to the legal resources required for gender self-determination and where gender diversity is not just accepted but embraced, with trans* people equipped with the necessary legal tools to navigate the world in their affirmed gender.
Service Introduction
The Casework department is the core of our organisation, working directly with clients by offering them support and advocacy. We have assisted over 70 clients since October 2023 and will be re-opening our referrals in January 2025 to new clients seeking our support.
Our Casework department is divided into four teams. Each team constitutes of a Specialist Caseworker who oversees 5-15 casework volunteers. Our four teams are:
Housing and Homelessness
Discrimination
Gender Recognition: legal transition and healthcare advocacy
Gender-Based Violence: domestic abuse and hate crime
The Gender Recognition team supports clients to navigate their social and legal transition, including assisting clients with changing their name via deed poll and updating identifying documents such as driver’s licenses and passports as well as obtaining Gender Recognition Certificates. You will also provide a healthcare advocacy service supporting clients to accessing gender-affirming care by direct liaison with healthcare providers including GPs, GICs, and private providers, ensuring that fair and supportive processes are followed.
Key tasks and responsibilities
Support and outreach
Be fully aware of safeguarding issues and lead on client risk management within the service.
Update the Gender Recognition client database to ensure client records are updated within agreed timeframes and that they accurately record interventions and demonstrate progress.
Liaise with our team of solicitors when requesting advice and guidance on a case.
Reach out to organisations that specialise in gender recognition, legal transition, and gender affirming healthcare, to collaborate and share knowledge and resources.
Teamwork
Lead the Gender Recognition team by supervising caseworkers.
Support caseworks by setting clear objectives and holding team and individual supervisions regularly.
Set and moderate team performance targets.
Attend department meetings and contribute to discussions.
Be respectful to colleagues and support good communication between all stakeholders.
Research
Create and deliver training for current and future caseworkers in the Gender Recognition team.
Create resources for caseworkers on relevant legislation, case studies, and good practice, to allow them to become more knowledgeable and independent whilst working with clients.
Create resources for clients and those seeking information on our website about their rights regarding gender recognition, legal transition, and gender-affirming healthcare.
Conduct general research into gender recognition, legal transition, and gender-affirming healthcare in the UK.
General
Adhere to Trans Legal Clinic’s Policies and Procedures at all times.
Cover for other members of the team and department as necessary.
Be proactive in reviewing and evaluating own performance and identifying upon areas for improvement and development.
Undertake development and training opportunities.
Undertake any other duties compatible with the level and nature of the role and/or reasonable required by more senior members of staff.
Attend and participate in external meetings and briefings as required.
The duties listed are not exhaustive and may be varied from time to time as dictated by the changing needs of the Trans Legal Clinic. The post holder will be expected to undertake other duties as appropriate and as requested by their line manager.