£7,000 per annum
Company Overview:
CopyHouse is a dynamic and innovative content marketing agency dedicated to helping businesses build and strengthen their online presence through strategic copywriting, design and social media. With a focus on creativity, quality, and results, we pride ourselves on delivering exceptional content solutions to our diverse clients in the tech space.
Position: Non-Executive Director (NED) – Sales and Client Retention Specialist
Location: London/Remote
Key Responsibilities:
- Sales Strategy and Leadership:
- Advise on the development of a comprehensive sales strategy aligned with the company’s business objectives.
- Provide strategic guidance to the sales team, leveraging your expertise in sales methodologies and best practices.
- Collaborate with the executive team to set ambitious yet achievable sales targets.
- Client Retention and Relationship Management:
- Advise the client service team on initiatives to enhance client satisfaction and retention strategies to minimize churn and increase client lifetime value.
- Market Analysis and Business Development:
- Provide insights and recommendations for expanding service offerings and entering new markets especially within the US.
- Performance Monitoring and Reporting:
- Establish key performance indicators (KPIs) for the sales and client retention functions.
- Review reporst on sales performance, client satisfaction, and other relevant metrics to identify trends, risks and opportunities.
- Strategic Planning and Decision-Making:
- Contribute to the development and refinement of the company’s overall strategic plan.
- Participate actively in board meetings, offering valuable insights and recommendations to drive business success.
Qualifications and Experience:
- Proven track record in sales leadership within an agency environment
- Extensive experience in client retention and relationship management within the marketing or marketing industry.
- Previous experience as a Non-Executive Director or similar governance role is desirable.
- Exceptional communication and interpersonal skills.
Personal Attributes:
- Visionary thinker with a proactive and results-oriented mindset.
- Collaborative team player with the ability to inspire and motivate others.
- Strong analytical and problem-solving skills.
- High level of integrity and ethical conduct.
Time Commitments:
Monthly 3-hour online board meetings with quarterly sessions held in-person in London. Expected to review meetings/reports ahead of the board meeting.